Tinley Park, Illinois
Credit Union 1 Amphitheatre
19100 Ridgeland Ave., Tinley Park, IL 60477
18+ volunteers only
Illinois BASSET Certification required.
Use Ridgeland Ave. entrance and say you are with Legends.
General Information
Communication: All communication is done via TeamSnap. Please confirm you are signed up prior to arrival. Call times are confirmed typically one week in advance and will be posted in TeamSnap. TeamSnap may also be used to communicate important messages related to specific events. You are required to monitor TeamSnap accordingly.
Remember: We are here to volunteer to earn money for our skaters, not to watch a show. We represent Teams Elite at these events and want to maintain positive relationships with all venues.
Required certification/training: All volunteers must be 18 years of age or older. Illinois BASSET Certification is required. Submit a copy of your BASSET certification to fundraising@teamselite.com at least two weeks prior to your first event.
Dress Code
- Arrive in a solid black shirt. A Live Nation polo is given at check-in and turned in at the end of the shift.
- For cooler nights, a black sweatshirt or plain black long sleeve shirt may be worn under the Live Nation shirt.
- Black pants or shorts that are fingertip length or longer.
- No leggings, yoga pants, jeans, or pants with holes.
- Optional hat must be all black. Skater pins are allowed. Venue-provided tip jars must be used.
Arrival & Event Details
- All volunteers check in at the NPO section of the employee entrance and must present photo ID at every event.
- A waiver needs to be signed once per season.
- The Live Nation polo must be worn before entering through security and remain on until exiting after the event.
- The polo must be returned at the end of the night at the same NPO/employee tent. If Teams Elite receives a fine for a missing shirt, the fine may be deducted from the volunteer account.
- A group leader must be present for every event and is responsible for training new volunteers.
- After initial inventory counts are complete, the TE stand lead will dismiss volunteers for an employee meal. Food is not to be consumed at the stand.
- No breaks are allowed during gates and/or intermission.
- No eating or drinking at concession stands. Water bottles may be brought in and refill stations are available, but drinks must be hidden from guest view.
- Keep personal belongings out of guest view. Enter the correct register login number and verify with the stand lead.
During Event
- Recording at any time is not tolerated by Legends and Live Nation. Volunteers caught recording or leaving the stand to watch the concert may be asked to leave immediately.
- If a volunteer is fined by the venue, the fine amount may be deducted from the volunteer account.
- The TE Stand Lead will work with the Venue Stand Lead. All business communication should go through the TE Stand Lead.
- All volunteers are responsible for cleaning and keeping the area tidy and presentable.
- Tell your stand lead when inventory is running low. Waiting until something is out is too late.
- If maintenance is needed, notify the TE Stand Lead immediately.
- All spoilage must be collected. Ask where spoilage/waste collection is located.
- CU1 separates waste into recyclable and non-recyclable items. Keep trash separated throughout the event.
End of Event
- Complete end inventory count and provide product totals to the TE stand lead responsible for paperwork.
- Count all sellable items and spoilage.
- Do not leave the stand until approved by the stand supervisor.
- Clean and put away used bar items.
- Clean and wipe counters, sweep floors, and close/compile garbage in the garbage area.